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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary Spolar

July 22, 2026

5  out of  5
rating by Gary Spolar
"State Farm has good rates, the best service, and agent Robbie Anderson came through again recently when he was quick to respond to my request for insurance for a new home with my girlfriend. I use State Farm for my autos for my business autos, commercial liability and building, my current home, and my motorcycle. Robbie is the best :)"
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Michael Stanton

July 17, 2026

5  out of  5
rating by Michael Stanton
"the best!"
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Hayley Pihlblad

July 17, 2026

5  out of  5
rating by Hayley Pihlblad
"Awesome experience at this office !!"
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Steven Gatins

July 17, 2026

5  out of  5
rating by Steven Gatins
"The best agency I’ve ever worked with!"
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Scott Worstall

July 17, 2026

5  out of  5
rating by Scott Worstall
"They’re fantastic to work with! Highly recommend"
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Al Phillips

July 17, 2026

5  out of  5
rating by Al Phillips
"brenn was very helpful!! Please use her services!!!!"
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Brent J. Ponstingle

July 9, 2026

5  out of  5
rating by Brent J. Ponstingle
"Robbie Anderson State Farm, and Gabi in particular, were very helpful when I was looking for new home and auto insurance. They made the transition easy and helped me and my family save money from the old company we had been using."
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Brett Bzdafka

March 30, 2026

5  out of  5
rating by Brett Bzdafka
"Best insurance agent in the Cleveland area, in my experience. Trustworthy, caring, communicate, and affordable."
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AL_ Z

March 17, 2026

5  out of  5
rating by AL_ Z
"State Farm’s Robbie Anderson and his team are an amazing group of professionals that help homeowners navigate the the roads of insuring your home and car properties ! I have been a client of State Farm for many years and they have been for me and my wife when we needed it most. Thanks Robbie!!!"
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Kim Perkins

March 2, 2026

5  out of  5
rating by Kim Perkins
"Megan took care of all my needs thank you"
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Mark Mozuch

March 2, 2026

5  out of  5
rating by Mark Mozuch
"Tim was very helpful for providing me home and auto insurance coverage. He was very helpful in providing me with the best coverage that suited my budget."
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Marlene Duffield

February 27, 2026

5  out of  5
rating by Marlene Duffield
"Robbie Anderson and his office staff have been wonderful to work with. From simple questions to filing claims, the office staff have been friendly, courteous and helpful. Robbie and his team are awesome!"
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Ri Rosecrans Music

February 27, 2026

5  out of  5
rating by Ri Rosecrans Music
"Megann was awesome to work with. She made it super easy to run numbers and was super patient when I was asking questions!"
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Corey Garrow official music

February 27, 2026

5  out of  5
rating by Corey Garrow official music
"Megan was amazing to work with made everything super easy with switching over"
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Lexi Graff

February 6, 2026

5  out of  5
rating by Lexi Graff
"I was just gifted a new car at the end of my car lease and needed to make sure I was insured on both cars for a minute, and Megann made it so easy and was so so kind and helpful! State Farm has always had my back and has always been so friendly, it’s refreshing in this day and age. Thank you so much!"
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Tracy M.

January 31, 2026

5  out of  5
rating by Tracy M.
"Mary Ann helped me with a question on my car insurance. She explained how I could verify some information. I had tried but it didn’t work. She explained it and I did it and it worked! The best thing about this call to her was that she was so patient and pleasant to talk to. Exemplary customer service, something rare these days!"
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tim hackman

December 30, 2025

5  out of  5
rating by tim hackman
"Very friendly customer oriented service.I rarely call them,but I have a few policies with them.They took care of my concerns immediately.Everyone is is friendly,and professional.Thanks you guys.Looking forward to many more years of policy renewals!"
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Mike Felice

December 20, 2025

5  out of  5
rating by Mike Felice
"Excellent customer service. Very friendly people.
I was surprised, but they saved me on my monthly premium for the same coverage I previously had."
We responded:
"Thank you, Mike! I'm happy to hear that you enjoyed our customer service and found our team friendly. It's great that we could help you save on your monthly premium while maintaining the same coverage. If you have any more questions or need assistance, feel free to reach out anytime!"
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Susan Rennell

December 3, 2025

5  out of  5
rating by Susan Rennell
"Robbie and his team are all so professional and truly care. They are amazing and saved me so much $$ on myself and my teenage son’s car insurance🙌🙌 life saver!!"
We responded:
"Thank you, Susan! I'm happy to hear that the team & I made a positive impact on your insurance needs. It's wonderful to know we could help you save money. If you have any more questions or need assistance, feel free to reach out anytime!"
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Johnson John

November 27, 2025

5  out of  5
rating by Johnson John
"Always greeted with a friendly family feeling. Gives great detail to get me the best deal and always handles any issues professionally. Highly recommend."
We responded:
"Thank you, Johnson! I'm happy to hear that you feel welcomed and valued by our team. It's great to know that the detailed service and professional handling of any issues have made a positive impact. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Amy Rutledge

November 13, 2025

5  out of  5
rating by Amy Rutledge
"Robbie Anderson is a true professional who consistently strives for excellence in everything he does. He’s knowledgeable, dependable, and always goes above and beyond to serve his clients. Beyond his work, Robbie is deeply involved in the local community and genuinely cares about making a positive difference. His commitment to both his clients and the community sets him apart and makes him an outstanding representative of State Farm."
We responded:
"Thank you, Amy! I'm glad you appreciate the dedication and commitment we bring to our clients and the community. If you ever need anything else, feel free to reach out!"
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Kimberly Coniglio

October 7, 2025

1  out of  5
rating by Kimberly Coniglio
"I’ve been with State Farm for over 10 years and never had an issue — until I moved states and switched to Robbie Anderson’s office about a year and a half ago. It has been an absolute nightmare ever since. The agents are rude, unhelpful, and regularly give conflicting or flat-out false information.

They’ve repeatedly messed up my policies, dropping important features like roadside assistance and rental car coverage without my knowledge. One person in the office will tell me I have coverage, and the next will say I don’t — it’s impossible to get a straight answer from anyone.

The last straw was when they set up my autopay—something I’ve had for over ten years without a single issue—and somehow managed to do it wrong. Because of their mistake, I went months without insurance and had no idea until someone from their office contacted me TWO MONTHS later. Absolutely unacceptable.

I would strongly recommend avoiding this office at all costs. Don’t trust what they tell you — double-check everything, or better yet, find a different agent."
We responded:
"Hi Kimberly, I’m very sorry to hear you’ve felt frustrated with your experience in our office. We take feedback like this seriously, and I understand how important it is to feel confident about your coverage and billing.
After reviewing our records, I can see our team has reached out multiple times to help with your policy authorizations and payment setup, and we’ve offered to walk through the process with you directly to make sure everything is completed correctly. It looks like the issue may be related to unsigned consent forms, which has prevented us from finalizing certain updates on your account.
That said, we never want a customer to feel uncertain about their coverage, and I’d like to personally ensure everything is clear and accurate moving forward. Please reach out to me directly at 440-779-6950, and I’ll be happy to review everything with you personally.
Thank you for taking the time to share your feedback — it helps us continue improving the service we provide to all our customers.
– Robbie Anderson, State Farm Agent"
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Michael Finelli

September 22, 2025

5  out of  5
rating by Michael Finelli
"Dontrell and the entire team at Robbie Anderson State Farm Insurance Rock! Not only do they provide great customer service but you can give them a prayer request as well! 😊🙏❤️"
We responded:
"Michael, thank you for your wonderful feedback! I'm happy to hear that Dontrell and the team made such a positive impact. We’re always here to support you, whether it's with insurance needs or a prayer request. Let us know if there's anything else we can do for you!"
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Brian Pritchard

September 17, 2025

5  out of  5
rating by Brian Pritchard
"Robbie is one of those people that just exudes integrity! You feel it in your interactions, you feel it in the positive energy his staff exudes, you can feel it in the fact that he has multiple family members enthusiastically helping him!

Someone who treats their own family this well, I can trust to take care of mine!"
We responded:
"Thank you for your wonderful feedback, Brian! I'm really happy to know that you feel such positive energy from our team and appreciate the integrity we strive to maintain. It's great to have my family involved, and I'm glad it resonates with you. If there's anything else we can assist you with, just let us know!"
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Kaitlin Schultes

September 11, 2025

5  out of  5
rating by Kaitlin Schultes
"Robbie and his team are extremely detail oriented! With one conversation, you can tell that the team members care about your needs and will do all that they can to ensure that those needs are met to the highest standard! I highly recommend the Robbie Anderson team with State Farm!"
We responded:
"Thank you, Kaitlin! I'm happy to know that you felt well taken care of by our team. Your recommendation means a lot to us, and we’re committed to maintaining that high standard of service. Let us know if there's anything else we can assist you with!"